Career With Us | Hapih Host
 

Technical Support Executive - Level 1

Job description

System Admin Level 1 to help support our customer base, both directly & indirectly. The activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment

Major Duties /Responsibilities

  1. Treat all customers in a professional, respectful manner
  2. Handling Technical support tickets from web hosting customers
  3. Supporting the roll-out of new applications
  4. Provide client support and technical issue resolution via E-Mail, phone, and other electronic media
  5. Troubleshooting a variety of technical issues customers are having with their web hosting services
  6. Prioritizing and managing many open Ticket at one time
  7. Successfully completes other duties and projects as assigned.

Qualification, Knowledge, Skill & Abilities

  1. Computer Knowledge, Good Communication.
  2. Red Hat Certified Engineer (RHCE) MCSA/MCSE Preferred,
  3. Willing to work in a 24*7 Environment
  4. Experience with Hosting Control Panels (CPanel/WHM/Plesk)
  5. Basic installation, server security, server monitoring
  6. Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
  7. Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
  8. Managing server Backup/Restore
  9. DNS Management
  10. Ability to work well with a team, constantly changing environment, and follow instructions from supervisors and senior colleagues
  11. Confident and passionate
  12. Organizational skills with the ability to multitask by talking, using technology, and listening
  13. Ability to troubleshoot web hosting and technical procedures as needed
  14. Dependable to be at work during assigned shifts and to complete work as expected.

Experience: 1 - 2 years
Job Openings: 5
Location: Jaipur, Rajasthan

To apply, drop us a mail at hr@hapihhost.in with the subject line Hapih Host Tech Support

Digital Marketing Executive (SEO Executive)

Job description

Major Duties /Responsibilities

  1. Complete On-page and Off-page Optimization Activities.
  2. Managing Google Analytics and Webmaster Tools.
  3. Involved in Content Creation for the Websites for Off-page Process.
  4. Planning and Optimizing Website to Driving Organic Traffic in Major Search Engines.
  5. Managing all the SEO SMO Activity
  6. Backlink Creation and Optimization
  7. Knowledge of Developing High PR Back Links and Use of Appropriate Tools.
  8. Knowledge of Various SEO Tools like Link Research Tool.
  9. Knowledge of Ranking Factors and Search Engine Algorithms.
  10. Search for traffic targets for keywords and websites.
  11. Develop a new strategy for high- quality link building to increase SERP rankings.
  12. Collect data and report on traffic, rankings, and other SEO aspects
  13. Work with social media and PPC to optimize campaigns

Qualification, Knowledge, Skill & Abilities

  1. Graduate or Under-Graduate.
  2. Good English writing.
  3. 0 – 2 Years experience in digital marketing.
  4. Understanding of Social Media and Online Marketing trends.
  5. Familiarity with social networking and bookmarking sites.
  6. High levels of integrity, autonomy and self-motivation.
  7. Flexible and eager to support marketing team in other initiatives, as needed.

Experience: 0 - 2 years
Job Openings: 5
Location: Jaipur, Rajasthan

To apply, drop us a mail at hr@hapihhost.in with the subject line Hapih Host Tech Support